Privacy Policy
A legal disclaimer
This Privacy Policy is provided for general informational purposes and is not intended to constitute legal advice or create any contractual rights or obligations. While we strive to keep this policy accurate and up to date, laws and regulations may change, and application of the law may vary based on specific circumstances.
By using this website and our services, you acknowledge that use of the site and submission of personal information is at your own discretion and risk.
Information We Collect
We may collect the following types of information:
Personal Information
When you book a class, purchase a membership, sign a waiver, or contact us, we may collect:
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Name
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Email address
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Phone number
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Emergency contact information
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Payment information (processed securely through third-party providers)
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Signed waivers and agreements
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Booking and attendance history
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Website Usage Information
When you visit our website, we may automatically collect:
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IP address
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Device and browser type
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Pages visited and usage activity
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Cookies and analytics data
How We Use Your Information
We use your information to:
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Process class bookings and memberships
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Manage studio access and rentals
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Send booking confirmations and studio updates
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Maintain liability waivers and agreements
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Process payments
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Improve website and service experience
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Communicate promotions or events (you may opt out anytime)
Payment Processing
Payments are processed through secure third-party payment processors integrated with Wix. We do not store full payment card information on our servers.
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Waivers and Agreements
Liability waivers and rental agreements are stored electronically for legal and operational purposes and may be retained for several years as required by law or business needs.
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Information Sharing
We do not sell or rent personal information.
Information may be shared only with:
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Payment processors
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Booking or waiver software providers
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Legal or regulatory authorities if required by law
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Service providers necessary to operate our business
These providers only receive information necessary to perform their services.
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Cookies & Tracking Technologies
Our website may use cookies and analytics tools to improve performance and user experience. You may disable cookies in your browser settings, though some features may not function properly.
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Data Security
We take reasonable steps to protect your personal information using secure platforms and industry-standard protections. However, no system can guarantee complete security.
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Your Rights
You may:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your data where legally possible
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Opt out of marketing communications
Requests can be made using the contact information below.
Third-Party Links
Our website may link to third-party websites. We are not responsible for their privacy practices.
Children's Privacy
Our services are not intended for individuals under 18 without parental or guardian consent.
Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Information
For privacy-related questions or requests, contact:
Alchemy Aerial Arts
2129 N. Boland Circle
North Charleston, SC 29406
843-608-9899